Discussion about this post

User's avatar
John Sherwin's avatar

Hey George, I've thought about this too. I appreciate you putting more eloquent words to it than I have been able to.

The coordination overhead is definitely real. We were smaller than your 17k doors, but had separate logins to: KeHE, UNFI, each individual retailer site (Walmart, Kroger, Whole Foods, Target, CVS and many more smaller chains), SPINS data, WERCsmart, IX-One global, Bazaarvoice and more. Working with each of these tools was like working with software from the early 2000s, and was a full time job for at least one person. Not to mention each one decides to email you nonstop, and you have to sort through figuring out which emails matter and which ones are irrelevant to you.

I do think AI is at a place now where a lot of the admin overhead of running across all these portals can be reduced, especially if we keep pressure on them to open up their APIs. But to your point, there's got to be a better way overall.

My hunch is that the solution lies in figuring out what value each player in the chain provides to the retailer.

e.g. what value does the distributor offer to the retailer? Fewer trucks unloading at the docks each day? More reliable inventory supply because you know the distributor will keep a nearby warehouse in stock, so it's easier for you to do the same? Is there more to it than that? How can DTP help solve some of those problems for the retailer?

If you can go through the chain and figure out the value add to the end retailer for each one and building around that I think that's where you can start really chipping away at the status quo (while also improving it for the little guys - us!)

Alina's avatar

Hi George, huge fan of everything you have built and of your substack. My two cents (from my economist perspective): the challenge is not what you are building, which is deeply needed, or the tech, which is almost trivial. The challenge is that what you are proposing is a two-sided marketplace (you have to bring in both supply and demand, so Facebook), and that is about one of the most difficult things to build, which is why we are all still on Facebook and linkedin, even though most people hate it, because the network effects are so strong. The problem in your idea is incentives, as in why would supply side (producers/manufacturers) have an incentive getting here when brokers do the search part for them? and then you have brokers and distributors who have an incentive in making sure this fails. And then you have demand side, which is fleeting because so many people enter the food industry full of passion but low in knowledge and run through their money faster than they can learn what works and doesnt. So I think the problem to build this is not the tech, but figuring out how to align incentives for all players so that they help you build it themselves (self builds), ie the human side is the problem. To my knowledge Canadian Food Innovation Network has been trying to build this for a while, but usage is low.

4 more comments...

No posts

Ready for more?